30% of Top Brands Have Customer Service

30% of Top Brands Have Customer Service Twitter Handles – Twitter is quickly becoming a popular customer service method for many top brands, a new study finds. Research from social media analytics firm Simply Measured shows that 30% of the of the companies in the Interbrand 100 — which ranks businesses based on financial status, how the brand influences purchasing decisions and how strong the brand is — now have dedicated customer service handles on Twitter as… http://ow.ly/2vkmbs

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